Legal

Terms of Use

Welcome to the website of ATRIUM ISTRIA d.o.o. (hereinafter the 'Company', 'we', 'our'). Please read these Terms carefully before using our website. By accessing the website and using its functionality (including contact forms and the chat widget), you agree to these rules.

1. Status of information on the website (No offer)

All information presented on the website, including service descriptions, sample estimates, indicative prices and timelines, is provided for information purposes only. No information on this website constitutes a public offer or a binding commercial offer.

Any cost calculations received through the website or the virtual manager (chat) are considered preliminary only.

The final price, scope of works and deadlines are determined exclusively in an official construction contract signed by both parties after our engineer has inspected the property.

2. Use of the virtual manager (AI chat)

The website includes a virtual assistant intended for the initial collection of information and answers to frequently asked questions.

The virtual manager is not authorised to conclude contracts or to provide legally or technically binding guarantees on behalf of the Company.

If there is any discrepancy between the virtual manager's reply and information provided by a real Company employee, the employee's information prevails.

3. Rules for using the website

The user undertakes to use the website only for lawful purposes. It is prohibited to:

  • Use the website or chat to send spam, insults or malicious code.
  • Attempt to gain unauthorised access to the website administration interface or databases.
  • Use automated systems (parsers, scrapers) to collect data, prices or texts from our website on a mass scale.

The Company reserves the right to block access to the website for users who violate these rules.

4. Intellectual property (copyright)

All content on the website is the property of ATRIUM ISTRIA d.o.o. or is used under licence. This includes:

  • Texts, articles and service descriptions.
  • Photos of properties, drawings, graphics and logos.
  • The design and structure of the website.

Any copying, distribution or use of materials from the website on external resources without our written approval is strictly prohibited and protected by copyright law.

5. Limitation of liability

We make all reasonable efforts to ensure that information on the website is accurate and up to date. However, the Company is not liable for:

  • Any direct or indirect damage arising from the use of, or inability to use, the website.
  • Temporary unavailability of the website due to technical work, hosting issues or problems with internet service providers.
  • The accuracy of information on external links if the website refers to other resources, such as websites of construction material manufacturers.

6. Changes to the Terms

We reserve the right to amend these Terms of Use at any time. The updated version enters into force at the moment it is published on this page. We recommend checking this page periodically for possible changes.

7. Governing law and jurisdiction

These Terms of Use are governed by and interpreted in accordance with the laws of the Republic of Croatia. Any disputes arising in connection with the use of this website are subject to the jurisdiction of the competent courts of the Republic of Croatia according to the Company's registered seat.

8. Contact information

If you have questions about these Terms of Use, you can contact us at:

  • ATRIUM ISTRIA d.o.o.
  • OIB: 20690833037
  • Address: Vrtlarska ulica - Via degli orti 8, 52100 Pula, Hrvatska
  • E-mail: atriumgrhr@gmail.com
  • Phone: +385 99 3018 171
Last updated: March 30, 2026

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